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Staff Profile: Katie Stenberg

Katie Stenberg discusses empowering customers, being part of the MSL A-Team, and sneaking in fishing after work.

Contactless Visitor Registration

Across Australia and the UK as venues start to reopen, governments are mandating the capture of contact details of visitors as a requirement of entry. It’s important to remember that… Read More »

MSL UK appoints Andrew Wilson as Head of Account Management

(London, UK – 1st July 2020) MSL UK is pleased to announce the appointment of Andrew Wilson as Head of Account Management. The appointment comes following MSL UK’s recent announcement… Read More »

Case Study: Ramsgate RSL

MSL’S POS Solution: Customised Implementation Plan Delivers Results Customer OverviewRamsgate RSL Memorial Club provides mateship, advice, welfare and advocacy assistance to current and former members of the ADF and their… Read More »

Staff Profile: William Dexter

Development team leader, William Dexter, gives us the lowdown on how the MSL team developed Click’N’Order, giving customers a leg up during social distancing.

Explainer Video – POS – Gamification for Venues

This 2 minute video shows how you can add gamification to your current POS platform, by adding promotions to your customer facing POS terminals.

Staff Profile: Andrew Vellnagel

MPower’s General Manager for Professional Services, Andrew Vellnagel, gives us the lowdown on managing customer relationships, improving project delivery processes, and delivering great outcomes for customers.

In-seat Ordering at the Queensland Cricket Club

Cameron Adam talks with a QCC member about how easy it was to use in-seat ordering during a cricket match at the GABBA.

Staff Profile: Scott Moran

Mountain biker extraordinaire and holder of probably the coolest sounding job title at MSL, Scott Moran discusses data architecture, software development during lockdown, and more.

Staff Profile: Matthew Prosser

Managing Director of MSL UK, Matthew Prosser, discusses how to maintain customer relationships, balance a busy work and exercise schedule, and the opening of MSL in new markets.

Webinar: COVID Recovery – Helping our customers get back on track

This 4 minute clip gives an overview of some new technology that is available to help venues comply with COVID regulations as they get ready to reopen. You will see:… Read More »

Webinar: 3 Ways to Extend your POS to be Contactless

A showcase of how you can use your POS to implement a fully integrated contactless solution that connects your customer orders directly to your bar or kitchen screens. You will see: ·         At-table and In-seat Ordering   … Read More »

3 Reasons To Choose An Integrated POS Platform

Whatever POS your venue needs, an integrated POS platform will offer you a greater return on investment than multiple point solutions. 1. A Single Touch Point Working with one vendor… Read More »

Webinar: Making POS Mobile

This 20 minute webinar demonstrates the benefits of introducing POS mobility and self-service to your venue.

Webinar: Extend MPower Financials with MPower BI

During this webinar we will demonstrate how MPower BI: • Provides in-depth analysis across all your financial data, including P&L and balance sheet. • Gives access to your data in… Read More »

Staff Profile: Robin Vivian

As MPower’s longest serving employee, Robin Vivian is an invaluable treasure trove of information! She gives us her insights into customer support, development, and recovering from office fires.

Productive Series: Did You Know? MPower POS – At-table and In-seat Ordering

This 2 minute video demonstrates how you can use your current POS technology to offer your customers contactless at-table and in-seat ordering and payment that is linked directly to your… Read More »

MSL Kapptures new technologies for the Stadia, Events and Hospitality markets across UK, Ireland and Europe.

(London – England 18 May 2020) MSL UK¹ (MSL) today announced a strategic partnership with Kappture, a leading supplier of electronic point of sale (EPOS) and mobile payment software, covering… Read More »

MSL Kapptures new technologies for the Stadia, Events and Hospitality markets across Australia, New Zealand and East Asia.   

(BRISBANE, AUSTRALIA – 18 May 2020) MPower MSL (ASX:MPW) today announced a 5 year strategic partnership with Kappture, a leading supplier of electronic point of sale (EPOS) and mobile payment software that covers Australia, New Zealand and East Asia. The partnership ensures… Read More »

Staff Profile: Scott McPherson

Hailing from Sunny Glasgae, Scott McPherson talks us through office gardening, the value of being proactive, and the particular challenges of Golf Customer Support.

Productive Series: MPowerBI – Understanding Dwell Times

This 2 minute video explains how you can use MPower BI to understand how long your members are staying in your venue and where they have been.

Getting Ready for Contactless

Planning for re-opening is now taking priority as the government has provided a framework on how easing restrictions will be implemented.   There are 3 key areas you can use… Read More »

Staff Profile: Suzanne Burnett

A 16 year veteran of MPower, Suzanne Burnett, walks us through winning competitions, empowering customers, and the key to customer success.

Productive Series: Aures Hardware

A few simple tips on using Aures Hardware. You can view these as a Youtube playlist here. Connect a Cash Drawer to a Receipt Printer Connecting a Barcode Scanner Removing… Read More »

Staff Profile: Luke Cobb

A key part of MPower’s Development Team, Luke Cobb, discusses the challenges of development in an ever-evolving industry.

Productive Series: MPower Marina

In in-depth guide to how to use our Marina Management Software tool. View as a playlist on Youtube HERE. Using the Map Using Scheduler Updating Renewal Dates for Insurance and… Read More »

Staff Profile: Jane Perfect

This week we pick the brain of our Customer Success Manager, Jane Perfect, who discusses successful on-boarding, relationship maintenance, and ensuring customer success.

Productive Series: MPowerPOS – How to Update Your Terminals

A short guide explaining how to update your terminals.

Productive Series: MPowerBI – Check if You’re Eligible for JobKeeper

A short guide explaining how you can use the MPower BI tool to see if you are eligible for the Australian government’s JobKeeper programme.

Staff Profile: Malcolm Foort

Head of Product Strategy, Malcolm Foort, ensures that MPower products are always at the cutting edge, whilst looking ahead to anticipate what our customers need before they do.

Stadium POS and BI Software Customer User Experience – Wigan Athletic

Verteda, an MSL Company, worked with Wigan Athletic to implement a new software and hardware system that can more effectively reconcile stock and tills, integrate cashless payments, and provide stadium-wide… Read More »

Productive Series: Did You Know? – Add Delivery to Click’N’Collect

Click’n’Deliver lets you home deliver the meals your customers love.

Staff Profile: Mat Cox

In these times global software companies require excellent technology foundations, so we decided to speak to our Global IT Manager, Mat Cox, do discover how he created just that.

Productive Series: Did You Know? – Staff Time Clock (POS)

Click below to learn more about the Staff Time Clock feature, which allows staff to clock in and out, record breaks directly from the POS screen, and more!

Staff Profile: Sarah Crealy

Find out how our Sarah Crealy, our GM for Human Resources approaches nurturing the careers of a global workforce.

Productive Series: MPowerPOS – Setting up Automated Reports

Learn how to automate regular reports so that you can better understand your inventory, stock, and till takings, and use these insights to make your business more agile.

A Message from our CEO

Watch Pat Howard, our CEO, share in this 2-minute video what we are doing to support our community of customers, partners and employees as we all navigate the changes brought… Read More »

Golf Australia delivers WHS to 400,000 Australian golfers

Watch this video to see how Golf Australia successfully implemented the World Handicap System in Australia. Built on software technology from MSL, 400,000 Aussie golfers now have the ability to… Read More »

Click’n’Collect

If you want to offer your customers takeaway, Click’n’Collect is the perfect solution to let you offer your customers the meals they love from your venue, at home. View this… Read More »